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What is a property condition report?

This is a report that is compiled at the commencement of a tenancy prior to your tenant moving into the property. This report outlines the condition of the property at the commencement of the tenancy and is used when the tenant vacates to ensure that the property is left in the same condition. This is the last inspection carried out as soon as possible after the end of a tenancy, when the tenants have returned their keys. The Property Condition Report is used at this inspection and each item is checked off to make certain that the property is in the same condition as when the tenant took possession. It is at this inspection that any items that need to be rectified by the tenant are identified.

What is a Routine Inspection?

The initial routine inspection is conducted three months after a tenant takes possession of the property and are conducted every six months following. These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required. A copy of the routine inspection report is forwarded to you after each inspection and should it be necessary, a member of the Insite Real Estate Property Management Team will contact you to discuss items noted on the report.

How do tenants pay their rent?

Tenants have several options to pay their rent, leaving no excuse for late payments. 
- Internet Banking through their chosen financial institution
- Direct debit from their nominated bank account, we will supply the tenant with our account details to arrange an automatic transfer.

When does the rent money get paid into my account?

At the end of every month all monies held, unless instructed otherwise, is paid to you by way of direct debit to your nominated bank account. A statement is issued at the same time outlining the debits and credits for that month.
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